The story: on the 19th I placed a large order that included a Wiseco piston. It was not packed right and the rings were lost during shipping.
Customer service CAN’T talk to me until Tuesday. [holiday weekend, I understand]. On the 29th I am told a new piston will be shipped out to me. [Cool]. On the 4th I find out that Chaparral has filed a damage claim with UPS and CAN’T ship the promised replacement without a response from UPS. [This is where it starts spiraling out of control] On the 5th I’m told a new piston CAN’T be shipped with out the one I have, being sent back first. [Why was I not told on the 29th?] Then they CAN’T ship just the rings.
[Bleep this; I’ll be down for another 20days. I order a set from Wiseco, UPS 3day]
Chaparral calls back, they can ship the rings but they CAN’T have them to me by this weekend be cause they CAN’T ship them direct.
Instead of being helpful these people simply could not wait for me to go away.
I have a final word for all those who sympathize on behalf of Chaparral Motorsports;
“ CAN’T, never could, do anything.”
P.S. by the time I finished this post Wiseco had shipped the rings.
